Ethos cares about families and we consider safeguarding the security and privacy of customer data an integral part of our mission. We value the trust you place in us, and take the following steps designed to protect your data:
Safeguarding your data starts before you share it with us. Hengsheng has built a robust data security program designed to prevent, detect, and respond to security threats. Here are some of its elements:
Hengsheng leverages encryption technologies designed to protect your data. We leverage TLS V1.2 over our websites, an encryption protocol intended to keep data secure when being transferred over a network. Hengsheng’ website has been rated A by Qualys’ SSL Labs, a leading assessor of website encryption capabilities.
To keep your data safe, Hengsheng implements multi-factor authentication (MFA) across all systems storing customer data to provide an additional layer of data security. We also leverage security controls such as device posture verification, a secure enterprise browser, and zero-trust technologies to minimize the risk of unauthorized access.
Hengsheng engages 3rd parties to evaluate and audit its data security program. These audits assess the effectiveness of cybersecurity controls across the organization.
You can help protect your data by knowing some telltale signs of fraudulent attempts to obtain your data. Here’s how to spot two common methods of fraud:
Phishing and spoof emails aim to obtain your data, such as your account credentials (username, password, and/or other account details). These emails use deception, such as impersonating/forging the email address of the senders. Oftentimes, there will be a request of some sort, such as clicking on a link or replying with some data.
It is relatively common for fraudsters to try to impersonate legitimate websites. Hengsheng sites use SSL (i.e., the website URL will include an 's' such as www.insurancehs.com rather than www.insurancehs.com). The security icon (padlock) that should appear in your browser indicates the authenticity of an Hengsheng site.
If you come across sites impersonating www.insurancehs.com or receive a suspicious email originating or pretending to originate from Hengsheng, please forward it to info@usnationallife.com We will review the message to determine if it’s malicious and take actions, as needed. Taking the time to report such matters will not only help to protect you, but the overall Hengsheng community.
Whether you’re concerned about online and mobile security, our policies and practices, fraud, identity theft, or ways you can protect yourself, we’re happy to answer your questions. Please reach out to us at info@usnationallife.com
To report potential security vulnerabilities to the Hengsheng Information Security team, please see our Public Vulnerability Disclosure Policy.
